Can you help me?
There are many ways we can help – whether it’s doing some internet research, compiling your contact database, updating your website, blogging or helping with email marketing – we have a team of people waiting to help you. We understand the feeling of having a ‘to- do list’ which reaches to the floor or just never having time to do your own marketing as you are too busy dealing with client work – that’s why we are here! Hand over those tasks that are getting you in a pickle and let us help you!
But how is the work done virtually?
Once you are onboard as a client – you can just send us work by email, shared online folders, Skype...or just pick up the phone and give us a call – whichever works best for you! We will then do the work and send back to you just as you have asked.
What are the charges?
VA’s work on an hourly basis or fixed retainers offering discounts. You are only billed for the time spent on each tasks and we use online timesheets so you can always track where we are spending our time. Using a VA cuts out all of the overheads associated with having someone on-site and we work flexibly to suit your needs. Prices & Packages can be found here.
Can I use you for just one off jobs?
Of course! We pride ourselves on our flexibility so whether you want and extra pair of hands for a one off assignment or would like support on a more full/part time basis – it’s totally up to you and your budget. We’re always here so use us as you will! You may be interested in purchasing our VA Taster Package - ideal for one off projects or just trying us out!
What do you do for other people?
This is a question we get asked a lot and it really varies. We have such a wide range of clients stretching over many differing professions. Our Services Page gives some examples of what we can offer – but it doesn’t stop there! Don’t see something you’re after?...just ask! If you would like examples of our work or references – please just get in touch!
I know I need help with admin, but I’m just not sure how or with what?
It’s a common problem so please don’t worry. At least you’ve made the first step in realising you need help. The first step we would recommend is a 121 to find out where you are spending your time and what it is that you do/don’t enjoy doing. Quite often we will be able to decipher what it is you need help with, as we deal with these questions all the time. Our ultimate aim is to come up with a solution to suit you.
I just need help with getting systems in place, then I’ll be ok on my own
No problem. We can help you get organised or get those new systems and workflows in place so that you can carry on with everything in some kind of order. Sometimes it’s just a fresh pair of eyes or an expert opinion that’s needed to get you on the right path! You may be interested in purchasing our VA Taster Package - ideal for one off projects or just trying us out!
I need to start using Social Media to raise my online profile...but I don’t know where to start?
Social media is HUGE – and in our opinion, if you’re not using it or indeed using it correctly, you’re going to get left behind - FACT! We offer a few options, we can train you up to show you how and why you should be using it (either group workshops or on a 121 basis). We can also help manage the accounts for you if you just don’t have the time or inclination to do it yourself. Whatever your requirements, we can work in with you. You can read more here.
Can you guarantee to meet our deadlines?
We will never knowingly undertake work which cannot be completed within the required timescales.
Can we meet to discuss my requirements?
The majority of work undertaken doesn’t require a face-to-face meeting however; there are occasions, when there is significant benefit in having face-to-face discussions to establish a clear understanding of your requirement. If you feel this is necessary please just ask when you contact us. Meetings are on an appointment only basis.
Can you guarantee confidentiality?
All of our clients are guaranteed that their work is handled in a confidential and secure manner and will not be disclosed to any other party, directly or indirectly, nor will any information received from a client be used to benefit In a Pickle Virtual PA Ltd. We are happy to sign any non-disclosure or confidentiality agreements if required.
Still got Questions? No problem, get in touch today and we can talk through them!
Email: lisa@inapickle-va.com | Freefone 0808 108 1436 | Skype: lisa.chaffey1
