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Call Handling Service

It isn't always easy to answer your telephone when you are in a meeting with a client, driving, out of the office or simply working against a tight deadline. Wouldn’t it be nice to divert those calls through to an operator who will answer professionally using your company name – providing a truly seamless extension to your company!  

Did you know that...

  • On average a business will miss 15% of incoming calls
  • 80% of callers hang up when they hear voicemail
  • 69% of those callers NEVER call back!

Outsourcing your unanswered calls will enhance customer service to your existing clients, will increase sales enquiries by at least 30% and it can save you money.


How it works...

Simply divert your calls to the number we allocate you whenever you like, or select an 0845, 0800 or local area number to fit your advertising, customer relations or support strategy.  We handle your calls exactly as your receptionist, operator or customer facing staff would - your callers will not know the difference. Taking messages, transferring calls or dealing with clients - it's up to you. A polite, friendly, human voice ensures that no potential customers are lost!

After the call is taken, you are instantly updated via email and/or text message, allowing you to concentrate on running and expanding your business. 

  • We can filter out your junk/ cold calls politely and efficiently 
  • Your calls are answered in your company style using your company name and your chosen greeting
  • We can also help you promote your company with an 0800 number (making it free to call from a landline), 0845 (or other non geographic number) or additional local area numbers (allowing you operate locally to a greater number of people). This number remains your number 
  • You receive messages instantly by email/text or we can transfer calls to landlines or mobiles according to your preferences and the urgency of the call 
  • All contact details are accurately recorded and stored on our database for future reference. We can ask callers any questions you like (e.g. how they heard about your company) and compile the results into an easy-to-read report



So why not give us a call today and let's get started!

New Business: (freefone) 0808 1081436  | Email:  Lisa@inapickle-va.com